tradition innovation

Right of withdrawal

A withdrawal option is available to the buyer under Article L.121-20 of the Consumer Code.(FRANCE)

After reception of the goods, the buyer has a period of 7 days to return the product to - Traditions & Innovations SARL and request a refund.

When the seven-day period expires on a Saturday, Sunday or holiday, it is extended until the first following working day.

Products damaged after delivery will not be accepted.

The buyer who use this facility will be required to proceed under its own responsibility and at its own expense, to return the ordered goods into the company.

When the goods have been sold in a promotional lot, completeness of it should be returned to - Traditions & Innovations SARL, because of the indivisibility of control and overall price charged.

The buyer's refund will be made within 30 days after the reception of the returned merchandise. 

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